I led a team of developers over a project which completely digitized and automated the operations of a Medical Wholesaler/Retailer company. We implemented the following functionality:
- Ecommerce Front End with real time inventory and pricing updates.
- Provided pricing based on current contractually negotiated prices.
- Inventory items would lock when on hand inventory reached defined thresholds thereby preventing them from being ordered (even if they were already in the customers shopping cart).
- Inventory Warehouse Management. This included:
- Bar code scanning using old phones. Every item that came in and left the warehouse was scanned and tracked.
- We automated the drug pedigree process so that individual items had their history tracked from the time they were manufactured all the way to who they were sold to.
- Each inventory part was tracked throughout the warehouse so it could be easily found when necessary.
- We met and exceeded the currently FDA requirements for handling pharmaceuticals.
- Automated Purchase Order creation.
- Monitor inventory levels and alert when items are nearing reorder status.
- Purchase Orders can be automatically created and in a draft state until ready to send to suppliers.
- Tracking inventory trends.
- Track damages and vendor credit balances.
- Return Merchandise Authorization.
- Customers can request RMAs, provide photographs and other documentation.
- RMAs go through approval process with reviews by employees and manager.
- System for Tracking credit balances and returned merchandise.
- Credit card processing system charging customer cards on a single or recurring basis.
- Shipping Management