Our on-site technical support teams are on hand to take care of the problems and issues which remote teams simply cannot handle.
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On-site support when you need it
DataBoost is committed to ensuring our clients receive the highest quality support. Nothing beats hands-on IT problem handling when it comes to your problems.
Reliable Support
DataBoost is equipped to handle and perform technical support ensuring that your IT function is lean and efficient. Increasing productivity and limiting down time.
Outstanding Commnication
Our employees have impeccable communication skills, understanding your IT problems with ease. We cater to all top 10 European Languages, to manage the different sites that you may have.
Knowledgeable Individuals
Our onsite engineers are trained on the latest industrial technologies. This helps reduce the resolution time from when incidents occur or technical faults emerge. We re-certify our staff in a timely manner to adhere to all compliance standards.
Flexible
Our IT team members will complete a risk assessment ad assess your project needs. We work to predetermined schedules, with weekly check-ins to keep management up to date to project status.
Desk Side Support
We provide staff onsite to help your staff to deal with any IT problems with a specifically trained individual.
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Remote technical support to remedy your needs
Remote IT support is at the forefront of our business model, however, onsite support teams will and forever be a crucial factor in the IT industry. As there are issues that require a hands-on approach for which DataBoost aims to provide without fail. Our onsite technical support is what compliments our remote support system.
